Privacy Policy

Last Updated: 21 June 2026

This Privacy Policy explains how iTravelTicket collects, uses, shares and protects your personal information when you visit our website, search for travel services, make bookings, submit enquiries or contact our support team.

1. Information We Collect

We may collect the following information from customers and website visitors:

Name, mobile number, email address and contact details
Passenger details required for bookings
Travel details such as origin, destination, dates, number of passengers and preferences
Booking, payment and transaction details
Information submitted through enquiry forms, railway query forms or contact forms
Device, browser, IP address, cookies and website usage information

2. How We Use Your Information

We use your information for the following purposes:

To search, process and confirm travel bookings
To provide flight, hotel, holiday, bus and railway reservation services
To send booking confirmations, updates, invoices and support messages
To respond to customer enquiries and support requests
To process payments and verify transactions
To improve our website, services and customer experience
To comply with legal, regulatory and security requirements

3. Payment Information

Payments on our website may be processed through secure third-party payment gateways such as Razorpay or other approved payment service providers. We do not intentionally store full card, UPI, net banking or wallet credentials on our website. Payment details are handled by the payment gateway as per their own security and privacy policies.

4. Sharing of Information

To complete bookings and provide travel services, we may share required customer or passenger information with airlines, hotels, bus operators, travel technology providers, payment gateways, booking suppliers, customer support partners and regulatory authorities where required.

We do not sell your personal information to advertisers or unrelated third parties.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve website performance, remember preferences, analyse traffic and support marketing or advertising campaigns. You may disable cookies through your browser settings, but some website features may not work properly.

6. Data Security

We take reasonable technical and organisational steps to protect customer information from unauthorised access, misuse, loss or disclosure. However, no online platform can guarantee complete security, so users should also take care while sharing information online.

7. Data Retention

We retain customer and booking information only for as long as necessary for booking support, legal, accounting, regulatory, dispute resolution and business purposes.

8. Customer Rights

You may contact us to request access, correction or deletion of your personal information, subject to applicable laws, booking records, legal obligations and operational requirements.

9. Children’s Privacy

Our services are intended for users who can legally make travel bookings. If passenger details of minors are provided for booking purposes, they must be submitted by a parent, guardian or authorised adult.

10. Third-Party Links

Our website may contain links to third-party websites, booking engines, payment gateways or partner services. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For privacy-related questions, corrections or requests, you may contact us:

iTravelTicket
Email: contact@itravelticket.com
Phone: +91 8745910774
Website: itravelticket.com